Thank you for shopping with us!
Please know that we do our very best to ensure you receive your products in a timely manner. Each product is handcrafted and takes time to create. We also work hard to perfectly pack your products to reach you safely.
Shipping/Mailing:
"Ready to Ship" Orders will ship within 3-5 business days from when order is placed.
Custom Orders and "Made to Order" Orders will ship out 7-10 business days from when order is placed.
Canada wide orders will be mailed with Canada post.
USA and international order will be mailed with USPS and Chit Chats.
Tracking provided.
Packaging:
Home decor products will be shipped as a parcel and a tracking number will be provided. Home decor products will be carefully packed and boxed.
***Because tracking is provided, when a package is marked as delivered but the postal system, and you do not receive it, you must contact the postal system with your claim.**
International and USA Buyers Please Note:
Customs Declarations: International regulations require that the value of your item be declared on all customs forms. Some countries may charge a customs fee upon receipt of your package. Please check with your country's postal regulations prior to purchasing, as the customs charge, if any, will be your responsibility.
Shipping time ESTIMATES after dispatched:
(Please note possible delays due to COVID-19)
-- CANADA: 2-8 business days approx
-- USA: 7-15 business days approx
-- International: 15-30 business days approx
We do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping service.
***Once your order has been mailed, we are not responsible for any lost or undelivered mail. Please contact us, we will assist you to place a claim***
Shipping Policies
