FREQUENTLY ASKED QUESTIONS

Find quick answers to common questions.

LOCATION

We are located in Kleinberg, Ontario, Canada. All our products are handmade locally by us!

PICKUP

We offer contactless pick up from our home studio, located in Kleinburg. You will be given a pick up option when you are checking out. When your order is packed and ready for pick up, you will receive and email to book your contactless pick up.
Book your pick up:  yfl-art.square.site

ARE YOUR PRODUCTS AVAILABLE IN STORE?

Yes! We have locations across Canada, and USA, that carry select YFL products. Here is a list of retail partners that carry a variety of YFL products. Our largest selection of YFL products are available to shop in person at The Nooks, located in Vaughan Mills near entrance 5.

CAN YOU SHIP DIRECTLY TO RECIPIENT?

YES! Fill out the recipient's information in the shipping section and if you'd like a note, you can add it to the special instructions at check out. We will add the handwritten note on a note card.

CARE INSTRUCTIONS (Home decor products)

Store in cool & dry place, away from direct sunlight & extreme heat. Heat may soften epoxy & cause discolouration. (*Terrazzo, Marble, Arch trays products are high heat resistant.) Hand wash only using mild soap and water. Dry using a soft non-abrasive cloth. Avoid harsh chemicals, oils, or rubbing alcohol. Not dishwasher safe. Do not use sharp objects on surface as it may scratch.

WHOLESALE

We absolutely offer wholesale. Please use the link  "Wholesale"

CUSTOM ORDERS/COMMISSIONS

Yes we are open for customs. We would love to hear from you and look forward to working together. 

COPYRIGHT

Everything in my shop, my art, prints, images, home decor products and designs are my copyright. Please do not copy or reproduce anything in my shop without prior approval. Copyright does not transfer with the sale of any item.

STILL HAVE QUESTIONS?

For additional assistance feel free to reach out to us!
 We're here to help and happy to hear from you.